Several weeks ago, I was forced to displace a very high priced piece of equipment at my cafe. A convection oven that I learned with the building suddenly stopped working. I called the equipment medics and a service were quickly dispatched. Unfortuitously, the news headlines was grim… I’d have to purchase a replacement product. The technicians that arrived were unable to fix it. In reality, they had no idea why the unit had failed, only that they would not manage to fix it. I approached my restaurant equipment supplier, who, as it happens, had offered the now defunct unit to the prior owner. When I told him about the old model and that I’d need an alternative, I expected him to be delighted, once you know full well that my budget was about to take a major hit. Alternatively, he astonished me by asking me a series of questions in regards to the old model.
With his support within the phone, we could actually have the product up and working in about twenty minutes. That is quite incredible, I think. The issue was caused by a lack preventive maintenance actions to the range. We were under the impact that we were taking good care of it, though in reality, I never bothered to check and see if there is more that we must be doing in the manner of preventive maintenance.
A few days later, I acquired a from my equipment dealer, with features on every little bit of equipment in my own cafe, along with the necessary preventive maintenance measures that I will take with each one of these. The majority of these I already knew about, but there have been several I was unacquainted with. My team has been performing all the recommended preventive maintenance procedures and we actually notice a difference on the pieces of equipment we were neglecting to just take care, since the letter was received by me of.
Preventive maintenance is very important in the restaurant business, especially with the cost of replacing an expensive system. The only path to simply take good care of one’s equipment, nevertheless, is to know it well enough to know what preventive maintenance actions has to be performed. I am grateful to my equipment company for helping me to understand that.
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